WarrenBoynton Blog

How to combat fraudulent emails, texts and calls


Beware of links in emails and texts. Don’t be intimidated by scare tactics in emails, texts, or calls. Always protect your confidential information. Watch for misspelled words because it is common to find typos in a fraudulent text or email. If you find one in a message or email, you know it’s a scam.

A bank will never:

Ask for your account number in an email.

Ask you to click a link in an email.

Ask for your account number.

Ask for your username.

Ask your PIN.

Ask for your birth date.

Ask your address.

Ask for your social security number.

Ask you to click a link or type a URL.

Ask you to fill out a form.

Ask you to download an attachment.

If you receive an email from your bank asking you to do one or more of the above, the email is fraudulent. If you receive an email, text, or call which you think is suspicious, call the number on the back of your bank card or stop in at your nearest branch and speak with one of the staff.

In addition, a bank will never:

Ask you to call them via text message.

Ask you to call them on a new number.

If you have acted upon receiving a call, email, or text, and worry that you made a mistake, call your bank, or visit your local branch.

You can help protect yourself by doing the following:

Use complex passwords and change your passwords regularly.

Don’t use public WIFI to log on to online banking.

Check your credit report. If you find anything out of place, report it immediately.

For more information and support, visit https://www.wbsb.net/internet-services/tips-for-safe-ebanking/