WarrenBoynton Blog

Tools to manage your account

9/23/2020

At Warren-Boynton we have a range of services to help you manage your accounts. Our team has put together a checklist for managing your accounts, including frequently asked questions.

Where can I find an ATM?

We have ATMs at:

Main Branch, 702 W. Illinois Street, New Berlin

Shepp’s Bar & Grill, 108 E. Illinois Street, New Berlin

Palmyra Branch, 332 N. Main Street

Warren-Boynton belongs to a system of community bank ATMs in Illinois, Kentucky and Missouri called the Alphalink Alliance.

You can use these without incurring a surcharge for cash withdrawals from the owner of the ATM.

For a complete list of these surcharge-free ATMs, visit: http://www.alphalinkalliance.com/

How can I re-order checks?

You can re-order checks here:

https://orderpoint.deluxe.com/personal-checks/welcome.htm?locid=DLX:HP_2_OP-order-pers-cks

How do I change my address?

Fill in the ‘address change form,’ here:

https://www.wbsb.net/Resources/07E94FEB-411A-4CC1-955A-6F244A2971C2/Change%20of%20Address.pdf

How do I order a wire transfer?

You can order a wire transfer by visiting one of our four branches in New Berlin, Springfield, Palmyra, or Modesto.

How can I get a copy of my credit report?

A free credit bureau report is available to you at no charge on an annual basis online: www.annualcreditreport.com or by calling 877-322-8228.

How do I access my account, transfer funds, and pay most bills online?

You can access your account information, transfer funds, and pay most bills online or via the mobile app. Our online banking offers the following features:

Person to person payments

Bill payment

Enroll for e-statements

Transfer between accounts and external accounts

Debit card management

Create custom and security alerts

View transaction reports by account, date, category, and amount

How can I better manage my finances?

Available with online banking, My Money Manager is a financial management tool with the following features:

Set up a budget

Create goals

Track your spending

I forgot my password - how do I change it?

Your password is encrypted and cannot be accessed by anyone. If you have forgotten your password, use the password reset link within the online banking login.

Do you have text banking?

Text banking is available to obtain account balance and recent activity.

You can enroll via online banking. Visit https://www.wbsb.net/internet-services/text-banking/ for instructions.

Do you offer safe deposit boxes?

Safe deposit boxes are available at all branches. Contact your local branch for pricing and availability.

Do you offer personal credit cards?

We offer Visa Platinum Cards with hometown convenience, worldwide acceptance, and great benefits. Find out more here:

https://www.wbsb.net/Personal-Banking/Credit-Cards

What about debit cards?

The Master Money Card can be used at virtually any ATM in the world. For more information, visit:

https://www.wbsb.net/Personal-Banking/Debit-Cards/

What are the fees?

You can find a full list of fees here:

https://www.wbsb.net/Information-Desk/Schedule-of-Fees/

How do I place a stop payment request?

Contact us by phone or visit a branch in New Berlin, Springfield, Palmyra, or Modesto.

How can I protect my money when banking online? Or report fraudulent use of my account?

We take the security of our customers’ confidential information extremely seriously. Although we deploy a wide array of processes and security architecture, you can strengthen this process further by adhering to the following best practices. Visit:

https://www.wbsb.net/Online-Services/Tips-for-Safe-eBanking/

If you have any questions about the above, about opening a personal account with Warren Boynton, or managing your account please do not hesitate to get in touch. You can reach us by phone:

New Berlin 217.488.6091

Springfield 217.787.0430

Modesto 217.439.7267

Palmyra 217.436.2411


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